Privacy Policy

Section 01

Information We Collect

The personal information we collect depends on how you interact with MagSnap. We may collect information directly from you, automatically when you use our website, and from service providers that help us operate our store.

Information You Provide

When you place an order, create or use a customer account, contact us, subscribe to marketing communications, or otherwise interact with MagSnap, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Customer account information
• Customer service messages and correspondence
• Product reviews or other content you choose to submit
• Marketing and communication preferences

Payment Information

When you make a purchase from MagSnap, payment information is processed through Shopify and/or the payment provider associated with the payment method you select at checkout.

Payment providers may collect information required to complete your transaction, such as payment card details, billing information, transaction information, and payment authentication information. MagSnap does not generally receive or store your complete credit or debit card number.

Information Collected Automatically

When you visit our website, certain information about your device and use of the website may be collected automatically. This may include:

• IP address
• Browser and device information
• Operating system
• Device identifiers
• Pages and products you view
• Items added to or removed from your cart
• Referring websites or traffic sources
• Date and time of visits
• Interactions with our website
• Information about how you navigate and use our store

This information may be collected through cookies, pixels, tags, analytics technologies, and similar tools.

Section 02

How We Use Your Information

We use personal information where reasonably necessary to operate MagSnap, provide our services, fulfill customer orders, improve the shopping experience, and protect our business.

We may use your information to:

• Process, confirm, and fulfill your orders
• Process payments, cancellations, returns, and refunds
• Send order confirmations and shipping updates
• Arrange delivery of your purchases
• Provide and manage customer accounts
• Respond to questions and customer service requests
• Provide information about products and services
• Maintain and improve our website and shopping experience
• Understand how customers interact with MagSnap
• Measure the performance of our website and marketing
• Personalize content and shopping experiences where appropriate
• Detect and prevent fraud, abuse, security incidents, and unauthorized activity
• Send marketing communications where permitted by applicable law
• Comply with legal, tax, accounting, regulatory, and contractual requirements
• Protect MagSnap, our customers, and our legal rights

Section 03

Shopify

Our online store is hosted and powered by Shopify. Shopify provides the ecommerce technology that allows us to operate our website, display our products, manage orders, and provide checkout and other store functionality.

As part of providing these services, Shopify may collect and process personal information relating to your use of our store and your transactions with MagSnap.

Information processed through Shopify may be handled in accordance with Shopify's own privacy practices and may be processed in countries other than the country in which you live.

Section 04

Cookies & Similar Technologies

MagSnap, Shopify, and service providers that support our store may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, maintain security, and improve your shopping experience.

Cookies and similar technologies may help us:

• Keep our website and checkout functioning correctly
• Remember your preferences
• Maintain items in your shopping cart
• Understand how customers use our website
• Measure website traffic and performance
• Improve our products and customer experience
• Prevent fraud and improve security
• Measure or personalize marketing and advertising where applicable

Depending on your location and applicable law, you may be provided with options to manage certain cookie and privacy preferences.

You may also adjust your browser settings to block or delete cookies. Please note that blocking certain cookies may cause parts of our website, cart, or checkout to function differently or become unavailable.

Section 05

How We Share Your Information

We do not disclose personal information unnecessarily. However, we may share information with trusted service providers and business partners where reasonably necessary to operate MagSnap and provide our services.

This may include:

• Shopify and ecommerce technology providers
• Payment processors and payment service providers
• Shipping carriers and fulfillment providers
• Customer service providers
• Email and communication providers
• Website analytics providers
• Marketing and advertising providers where applicable
• Fraud prevention and security providers
• Cloud hosting and other technology providers
• Professional advisers such as accountants, lawyers, insurers, and auditors

These providers may process personal information only as necessary to perform services for us or as otherwise permitted under their own terms, privacy policies, and applicable law.

We may also disclose personal information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud or security issues, enforce our agreements, or protect MagSnap and our customers.

Personal information may also be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction involving MagSnap.

Section 06

Marketing & Communications

If you choose to subscribe to MagSnap marketing communications, we may use your contact information to send you updates about new products, collections, restocks, promotions, special offers, and other MagSnap news.

You can unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related messages, such as order confirmations, shipping updates, account notifications, customer service responses, or other communications necessary to complete a transaction.

Section 07

Advertising & Analytics

We may use analytics, marketing, or advertising services to understand how visitors interact with MagSnap, measure website performance, improve our services, and understand the effectiveness of our marketing.

These services may use cookies, pixels, device identifiers, and similar technologies to collect information about interactions with our website.

Depending on where you live, you may have rights to limit or opt out of certain uses of your personal information for targeted advertising, cross-context behavioral advertising, or similar activities.

Where required by applicable law, we will provide appropriate privacy or consent controls for these activities.

Section 08

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to fulfill orders, maintain transaction and business records, provide customer service, prevent fraud, resolve disputes, enforce agreements, and meet legal, tax, accounting, or regulatory obligations.

The length of time information is retained may vary depending on the type of information, why it was collected, and any applicable legal requirements.

Section 09

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system is completely secure. We therefore cannot guarantee the absolute security of personal information transmitted to or stored by us or our service providers.

Section 10

Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights relating to your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Object to or restrict certain uses of your information
• Withdraw consent where our processing is based on consent
• Opt out of certain targeted advertising or similar activities where applicable
• Appeal certain decisions concerning a privacy request where applicable

Privacy rights differ depending on your location and may be subject to legal limitations or exceptions.

If you would like to make a privacy request, please contact us at cs@magsnapcase.com. We may need to request additional information to verify your identity before completing certain requests.

Section 11

International Data Transfers

MagSnap operates an online store that may be accessed by customers in different countries. Shopify and other service providers supporting our store may also operate internationally.

As a result, personal information may be processed, transferred, or stored outside the country or region in which you live. Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required by applicable law, appropriate measures may be used to protect personal information transferred internationally.

Section 12

Children's Privacy

Our website is intended for a general audience and is not designed for the purpose of collecting personal information from children.

We do not knowingly collect personal information from children below the minimum age required under applicable privacy law without appropriate authorization.

If you believe that a child has provided personal information to us improperly, please contact us at cs@magsnapcase.com so that we can review the matter and take appropriate action.

Section 13

Third-Party Websites

Our website may contain links to websites, social media platforms, payment services, or other online services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of third-party websites and services.

If you follow a link to another website or service, we encourage you to review that third party's privacy policy before providing personal information.

Section 14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technologies, or legal and regulatory requirements.

When we update this Privacy Policy, we may revise the “Last Updated” date shown at the top of this page.

We encourage you to review this page periodically to stay informed about our privacy practices.

Section 15

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us.

When contacting us about a privacy request, please provide enough information for us to understand your request and identify the relevant customer information.